KERVALT / AVAILABILITY
Built to stay online when you need it.
Kervalt is designed for real-world workloads. Redundant infrastructure, automatic failover, and clear SLAs give enterprise customers the reliability they expect.
01 / SLA OVERVIEW
Reliability at a glance
Clear commitments for uptime, failover, monitoring, and recovery.
99.99%
Enterprise SLA
Uptime commitment for production deployments.
<30s
Failover
Automated recovery across availability zones.
24/7
Monitoring
Operational coverage and incident response.
<4h
RTO
Recovery time objective for critical workloads.
02 / RELIABILITY
How we ensure reliability
Reliability comes from good design, careful process, and honest reporting.
Multi-zone redundancy
Production workloads run across independent availability zones with automated traffic shifting.
Automated failover
Health checks detect failures and reroute traffic without manual intervention.
Disaster recovery
Defined RTO and RPO targets, tested recovery procedures, and encrypted backups in customer-selected regions.
Capacity planning
We scale ahead of demand so busy periods do not cause slowdowns.
Change management
We roll changes out gradually and can undo them automatically if something goes wrong.
Public status page
Live system status, incident history, and maintenance notices for all customers.
03 / COMMITMENTS
SLA commitments
Our service level agreements are clear, measurable, and backed by service credits.
| Metric | Enterprise | Business |
|---|---|---|
| Uptime | 99.99% | 99.95% |
| Support response | 15 minutes | 4 hours |
| RTO | 4 hours | 8 hours |
| RPO | 1 hour | 4 hours |
NEXT STEP
Need an SLA review?
Our solutions team can align availability, support, and disaster recovery terms with your requirements.